Online Training: Conflict Resolution in Industrial Facilities

1 module


Course Length
30 mins

Nicole Jurczyk



This course presents fundamental information for employees on conflict resolution in industrial facilities.


Upon completing the course, employees should:
- Understand how workplace conflicts can harm employees and the companies they work for.
- Know responses they should avoid when faced with conflict.
- Know the process they should follow to resolve disputes in their workplace.
- Know how to prevent a confrontation from escalating into violence.
Disclaimer: The information in this course does not replace or supersede a company's recommended procedures or any federal, state or local laws regarding any facility's operations. It should be reviewed by the employee or employer against these requirements to confirm the appropriateness of its use. The course provider and producer make no warranty, expressed or implied, that the information in this course is accurate or appropriate for any particular facility's environment, or any individual employee's personal situation. User assumes all risk and liability for the use of this content. Unauthorized duplication of this course is prohibited. © Copyright 2021.


By completing/passing this course, you will attain the certificate RC University Achievement Certificate

337 - Conflict Resolution in Industrial Facilities
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